Discussion about this post

User's avatar
Rebecca Lee (maybeitsmercury)'s avatar

If you think that was bad try dealing with Newton at Dollarnet in Fairy Hill in Portland, Jamaica. His internet office was a dingy room in the back of a supermarket. He oversold the service and kept moving stuff around whenever someone complained. With a similar business to yours I was going mad. But then Starlink showed up and saved the day.

Expand full comment
Skip Stein's avatar

Follow-up. Well it is now 5/31/2024. That 'new service' new account I was forced to do seems to have been activated. A field tech (really nice guy) came by and wondered WHY he was dispatched as everything was working when he got here. Me Too. Think I can set up a new account to set up billing and such? NOOOOOOOOO the idiot systems still have my OLD account info. I cannot set up any NEW billing because they still have my OLD Account that THEY CANCELED the service for. I have NEVER EVER seen a more incompetent, disorganized or frankly INSANE company in my life and I'm 78 and have seen a LOT. I give up. I am all set up and working dandy fine with my Spectrum stuff. Actually the Frontier network is working fine as well it is their Office Systems & Support that TOTALLY SUCK. I have no way to pay on this new account so they will have to send me some paper, but I can't even set that up. INSANE.

Expand full comment

No posts